1. Refund Eligibility

Refunds are applicable only if:

• Wrong product delivered
• Product is defective upon arrival
• Return request is approved

---

2. Refund Process

• Refund will be initiated after product inspection
• Approval is required before processing the refund

---

3. Refund Method

• Online payments → Refunded to the original payment method
• COD orders → Refunded via UPI or bank transfer

---

4. Refund Timeline

• Refund will be processed within 5–7 working days after approval