FAQ
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Frequently Asked Questions
A refurbished laptop is a pre-owned device that has been professionally tested, repaired (if needed), and restored to full working condition. It performs like a normal laptop but at a lower price.
Yes. All our laptops go through strict quality checks, hardware testing, and cleaning before delivery to ensure they work perfectly.
We offer different grades:
- Grade A – Like new, minimal or no scratches
- Grade B – Minor visible wear
- Grade C – Noticeable scratches, but fully functional
Yes, we provide warranty on all laptops (3 months / 6 months / 1 year depending on product). Warranty details are clearly mentioned on each product page.
Yes, we offer a 7-day easy return policy. If you face any issues, you can request a return or replacement.
Battery backup varies for refurbished laptops. We ensure the battery is in working condition, but it may not be equal to a brand-new laptop. Battery health details will be mentioned when available.
Yes, every laptop comes with a compatible charger. Accessories may be original or high-quality replacements.
Yes, laptops come with pre-installed and ready-to-use operating system (like Windows), so you can start using immediately.
Delivery usually takes 3–7 business days depending on your location.
Yes, many laptops support upgrades. You can contact us before ordering for customization options.